The building doctor.

Ask us for current registration documents before commissioning work. Confirm the registered company, grade, permitted work categories and expiry with CIDB, and check that they match the proposed project.

Warranty terms — where offered — are set out in the service agreement for each project. Specifics depend on scope, system specification, site conditions, and the manufacturer's terms for the chosen materials.

Duration depends entirely on scope, access, and site conditions. Each written quote includes an indicative schedule for the specific project.

Yes. Share the building details, affected areas and committee or tender requirements. We assess the scope and access arrangements before preparing a proposal. Current qualifications and project documents should be checked against the work required.

If we can take on the project, we visit the site, identify the likely cause, and explain it in plain language. Where we proceed to quote, you get an itemised written quote. Site visits for viable projects are at no charge.

We review small homeowner repairs, strata and commercial waterproofing, and selected renovation and construction projects. The team, materials and documentation are matched to the job; suitability is confirmed before we quote.

The project reference list records products from brands including FOSROC, SIKA, BOSTIK, MAPEI, PENTENS and DENKA. Products are selected for the proposed scope. If manufacturer authorisation is required, request current confirmation for the specified system.

We consider specialist subcontracting and remedial scopes alongside other project teams. Send the specification, access requirements and programme so responsibilities and coordination can be agreed before work.